City of Greensboro
The City of Greensboro, North Carolina, uses Infor EAM Enterprise Edition as the foundation of an integrated technology-based solution that combines asset management, customer relationship management, and geographic information systems to provide centralized, "one-stop" service for its citizens.
City of Miami Beach
The City of Miami Beach, Florida, uses Infor EAM Enterprise Management to improve efficiencies in processing the huge volume of work orders and work requests moving through the office daily. Since solution deployment, the city has won several awards including "Energy Project of the Year" from the Association of Energy Engineers.
City of San Jose
The City of San Jose, California, uses Infor EAM Enterprise Edition to standardize its maintenance process across all facilities, parks, and assets.
Los Angeles County Metropolitan Transportation Authority
After implementing Infor PS Spear 4i, LA Metro was able to save over 10,000 labor hours a year because the software determines optimal inspection times for brakes on all busses in its fleet. With proper tracking of parts under warranty using Spear 4i, the agency is also able to maximize its warranty recovery dollars, increasing from $1.1 million to over $5 million annually.
Municipality of Anchorage
Using Infor10 Public Sector Enterprise (Hansen), the municipality in Alaska realized 100% ROI in about 12 months, saved 12.4% on project budget, and increased customer service delivery 62% with active case violations dropping from 1,146 to 270. From reduced inspection time, the municipality posts annual cost savings of $758,000.
Palmerston North City Council
By making a small investment in an upgrade to Infor Hansen Asset Management Palmerston North City Councili saw that it could reap the benefits of an advanced infrastructure asset management system. Hansen Asset Management can manage all asset classes without compromise, including water, parks and recreational, property and building, roads, fleet and IT assets.
Wodonga City Council
As part of its commitment to innovation, accessibility, and top-level service, the Wodonga city Council has leveraged Infor Pathway to introduce an online self-service system for requesting certificates. The system gives residents quick, easy access to council services and allows for a broader range of online services and information in the future.